Home > Guides > FAQs For DVD Copy & DVD Clone
Q1: Some tips and advise for Copy a DVD to DVD or disk for common problem. Copying a DVD movie to a DVD disc is actually a complex process dependent on both the quality of the drive and the quality of the media. A problem with either could affect the quality of the disc - and the integrity of your data.
Do you have the latest firmware for your hardware (DVD writer)?
If you are not sure, check the information on this page:
http://www.cdrinfo.com/Sections/Firmware/Home.aspx Did you turn off any anti-virus and other burning applications which might access the CD/DVD units at the same time?
Note 1: A lot of users reported problems with NAV on some configurations. If you have MMC errors or more, please disable the anti-virus software during the writing process.
Note 2: A lot of users reported problems with VIA and nVidia low level drivers (i.e. IDE drivers). Sometimes Microsoft certified drivers work better, and sometimes a new version of the drivers from VIA/nVidia can help. Please contact us if you are unsure.
Are you using appropriate media for your operation?
DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM) Each format is different and can have a different behavior depending on your system. The key to a good backup is to use good media. Check if the media you are using is highly compatible with your hardware. Check this link
http://www.dvdrhelp.com/dvdwriters and
http://www.dvdrhelp.com/dvdplayers to see what users think about the hardware and media you are using. If you suddenly have problems with MMC errors, please try various media before contacting us.
Did you check the surface of the media?
It is a widespread mistake. Check if the media to read and/or write is clean, scratch-less, not too transparent or damaged. The quality of the surface can greatly influence the overall backup process.
Ensure you have sufficient hard-disk space (at least 4.3 GB).
Did you use external USB DVD drive?
If you are using external USB DVD drive, please make sure it is connected to the computer directly without using USB hub.
Did you let the system work quietly during the process?
If you don't have problems, you can interact with your computer of course, but if you have any faulty behaviour, please do not use your system during a read/write operation!
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Try a different unit.
Even if you have a reader and a writer, the backup quality highly depends on the hardware. There are no rules about which is the best to use, you will have to try for yourself. If you have a playback problem, try to use your writer for reading first. Some units can be damn slow compared to others. The best manufacturers depending on our experience are Plextor, Lite-on (writers), LG (recent units), and Sony (DVD writers). The most problematic drives are Toshiba, old LG, Pioneer, TDK, and MSI. Of course it doesn't mean it will not work if you are using an unlisted manufacturer or model. It just means we don't know all the models and it depends on your own use of our products.
Q2: Getting "data error(cyclic redundancy check)" while burning,what can I do? The "data error(cyclic redundancy check)" is most often caused by bad media - it could be any of the following:
1. A dirty disc,
2. A scratched disc,
3. A poor quality disc (cheap media if it happens during the "Burn" section of your work) ,
4. A bad disc from the Mfgr,
5. It can also be from a bad optical component in your drive. At this time I don't believe it's your drive at all. If you recently purchased this disc new from a store, I would return it as defective if just cleaning and the proper use of DVD Decrypter doesn't get the job done.
You can get a lot of results from google with "data error(cyclic redundancy check)". http://www.google.com/search?hl=en&q=data+error+cyclic+redundancy+check&btnG=Google+Search
Here are some other little "tricks" which may or may not help -
The "Magic cleaning" technique: Try cleaning your DVD discs. Yea, I know they're new and clean but do it anyway. Do it a few seconds before inserting it into your DVD tray, use a disc cleaner, eyeglass cleaning solution or 99% Isopropyl Alcohol and a soft cotton cloth and rub-a-dub, dub. As soon as you're finished, "Pop" it into your DVD tray and fire up your program.
Begin by playing your DVD with your PC's player. Play for two or three minutes then open your DVD Shrink, DVD X Copy or your weapon of choice - as soon as you begin your rip turn off your player so it doesn't interfere. The playing before hand is only so that your ripping program can "Find" your DVD.
"Dr. ScubaPete's, too cheap to buy the professional stuff, Recipe Book for Scratch Repair."
To help with those small "Kiddie Scratches" on your DVD's -
TO BE USED AS A FINAL RESORT to retrieve scratched DVD's.
Materials needed:
A soft cotton cloth
Toothpaste w/Borax (Arm & Hammer may be added)
(Brasso metal polish may be used as a substitute for toothpaste)
Isopropanol Alcohol
Pledge
Glass
Ice
Orange Juice and Vodka
Method: "If this doesn't work it's into the "Circular File" (an Americanism meaning "The Garbage can") with you -
START:
1. Place the disc on a firm soft surface.
2. Apply a small amount of toothpaste with a small amount of Arm & Hammer Baking Soda to a clean, soft cotton cloth and apply to your DVD. Rubbing very firmly in even strokes from the center outwards towards the edge. Repeat 10 to 15 times. Do this over the entire disc turning the disc slowly in a circular manner, always going from the inside to the outer edge.
When Finished -
3. clean it either with a commercial unit (available at "Radio Shack" OR your local electronics store) OR clean the disc thoroughly with a clean cotton cloth moistened with Isopropanol Alcohol, Contact lens cleaner OR in a bind, you may use some Windex (Windex has some additives, coloring and the like). Clean by using a firm even rubbing motion from the center outwards towards the edgeClean the disc thoroughly with a clean cotton cloth moistened with Isopropanol Alcohol, Contact lens cleaner OR in a bind use some Windex, using a firm even rubbing motion from the center outwards towards the edge.
NEXT:
4. Using a clean piece of cotton cloth, apply Pledge to the entire disc in the same manner as the toothpaste was applied above.
Attempt to play disc.
5. If the disc refuses to play, take 1 large 12oz. glass, add just 3 Ice cubes, too many ice cubes will "water down" the mixture rendering it unsuitable for usage , then add 70% Orange Juice and 30% Vodka. The contents are to be shaken , NOT STIRED . The glass's contents are to be liberally applied internally.
Steps 2 through 5 may be repeated as required to recover disc.
After 2 complete passes, step 5. may be repeated PRN . (PRN is medical lingo for " As needed " OR " Whenever you want. )
Q3: The program can't detect my inserted DVD movie, what's wrong with it?
Reload your DVD movie. If it still can't detect your DVD, please try to restart the program after you inserted the DVD disc.
Q4. Why can't I play my DVD+/-RW in my DVD player?
For DVD videos, you'll want to work with DVD+/-R rather than DVD+/-RW because you may not be able to play DVD+/-RW discs in normal DVD players. If you insist to burn to DVD+/-RW, DVD+RW is recommended as DVD-RW is less stable.
For more infomation about DVD media, you may visit
http://www.videohelp.com/dvdmedia .
Q4: After a clone process is completed, why can't I start it over again?
Some burning drivers do not come back to the "Ready" status after they processed large amounts of data (DVD). In such cases, your computer needs to be restarted before you can start it over.
Q5: Windows hanged while burning DVD, what's wrong?
Make sure that no other program that accesses CD/DVDs uses the AIN (Auto-Insert Notification) function during the burning process. If this function is activated, the DVD in burning process may not be finalized correctly. In the worst case, the operating system will hang. We strongly recommend that you de-activate AIN:
Windows 98/ME:
1) Open the 'Control Panel' and click on 'System'.
2) Select 'Device Manager' tab.
3) Click on the CD-Rom icon.
4) For every CD/DVD device in the list, do the following:
- Select the Device.
- Select 'Settings'.
- Enable 'Disconnect'.
- Enable 'Sync Data Transfer'.
- Disable 'Auto Insert Notification'.
- Enable 'DMA' (if available).
- Click on 'OK'.
5) Repeat #4 for each device.
6) Reboot the system for settings to take effect.
Windows NT4/2000/XP/2003 Settings:
Windows NT4 must have Service Pack 6 installed.
Set the following registry value to disable Auto-Insert Notification with RegEdit.exe (Open the windows Start menu > select Run > enter regedit > click OK): HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0
Q6: Why can't I use the DVD drives installed in the computer?
You may not have security rights to use the DVD drives. To give access rights to a non-administrative user, please follow the instructions.
1. Open 'Control Panel' and click on 'Administrative Tools'.
2. Double click on 'Local Security Policy'.
3. Double click on 'Security Options'.
4. Double click on 'Restrict CD-ROM access to locally logged-on users only'.
5. Click on Enabled.
Note: Currently DVD access is not possible for users with Non-Administrative rights for Windows XP Home Edition. This limitation does not apply to the Windows XP Professional Edition.
